Refund policy

We hope that you love your new merchandise, if for any reason you are unsatisfied with your purchase, we will gladly return your items for a refund/ exchange.
Returns are accepted within 14 days of delivery date for either a refund or exchange.

Please note ALL BOTTOMS will be FINAL SALE due to hygienic standards. If you have a concern about sizing please contact us at info@shopiridescent.ca before completing your purchase.

Return/ Exchange Conditions

- Merchandise must be unworn and unwashed.
- Merchandise must have all original tags and hygiene strip must be attached to product.
- Merchandise must have no markings, signs of wear or alterations.
- Merchandise must be returned within 14 days of delivery date.

Final Sale Items:

-All bottoms.
-Sale items.
-Discounted and Promotional Merchandise, this includes any purchases made with promotional codes.

Please contact us at info@shopiridescent.ca to request a return/ exchange.

- We will not accept returns made without a return number.
- Please note customers are responsible for return shipping costs.
- Shipping costs are not refundable.
- Customers will be held accountable for the condition of returned products and will not receive refund if product is damaged.

Merchandise will be inspected and determined if it’s an acceptable return and in proper condition. If not, package will be deemed unacceptable and refund will not be processed.